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Customer Satisfaction Survey
Customer
Date
1. Net Promoter Score (NPS)
How likely are you to recommend our services?
1
2
3
4
5
6
7
8
9
10
1 = Very unlikely 10 = Very likely
Main reasons for your score:
2. Service Evaluation
Please rate our service overall quality
Excellent
Good
Satisfactory
Needs Improvement
Unsatisfactory
Communication & Responsiveness
Excellent
Good
Satisfactory
Needs Improvement
Unsatisfactory
On-Time Delivery Performance
Excellent
Good
Satisfactory
Needs Improvement
Unsatisfactory
Issue Resolution
Excellent
Good
Satisfactory
Needs Improvement
Unsatisfactory
Visibility, Reporting & Technology
Excellent
Good
Satisfactory
Needs Improvement
Unsatisfactory
Customer Support & Flexibility
Excellent
Good
Satisfactory
Needs Improvement
Unsatisfactory
3. Final Feedback
What should we continue doing?
What should we improve?
Submit →
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